We are always looking to improve our customer service so that we can continue to provide you the best in dermatological care. We want to hear about your experience.

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My experience was nothing but great from the start!Shevonne took the time from my first phone call making sure my insurance was accepted. She was also very helpful while at my eye appointment, helping me select frames!Dr. Rachel is a rockstar!! She knows her stuff! Very informative, comforting, great personality and beautiful!Thank you Weston Contact Lens Institute!

The staff is very friendly and accommodating. The office is very clean and had a good atmosphere. Dr. Kramer was very friendly and a great listener. They are good with explaining every step from the billing down to the exam and what will happen! Thank you all for a great experience!

I received a very thorough eye exam and was educated in detail as to why my eyes were watering with pictures showing the faulty tear glands that was causing me problems. I also received suggestions on products to use to mitigate my eye issues. I am very pleased with the service I received from Dr. Kramer and her staff, she is now my go to Optometrist. Thank you, Dr. Kramer!

I had a wonderful experience with Dr. Kramer. Her staff was so courteous and professional and very helpful when explaining everything to me. It was a very efficient and smooth experience all around.

I did not have an appointment for Dec. 23, 2024 however Dr. Kramer took me in as her first patient. She performed a cutting edge procedure.She was patient and professional and explained what was happening. Her staff was equally professional and and most helpful especially Shavonne. If I was anywhere needing anything Shavonne is. The person I would want around!But I would definitely recommend WESTON Contact Lens Institute to anyone.

Nice, professional, patient. They took time step by step taught my daughter what to do. They charged very reasonable price compared to the previous practice we went to. All the people here are very very nice, the moment we walked in the office, we felt welcomed. Cannot say too much good things about this office, I already told my friend to bring her kids here in case she needs.

Dr. Kramer was excellent, her staff were very nice and easy to engage with as well. I was impressed with how thorough the exam was, and it’s the most detailed informant I have ever received about my eyes and my vision problems. I feel like I’m finally getting answers and on my way to better vision. Would highly recommend Dr. Kramer.

Dr. Alice Kramer is truly an exceptionally knowledgeable, caring, and attentive person. I felt completely comfortable during my visit and left with complete confidence in my eye care. Special thanks to Shevonne at the front desk! Warm, welcoming, and efficient at both check-in and check-out. Great experience from start to finish!

OMG..where do I start Dr. Elise Kramer she is a Doll. She Listens to me and gave the prefect suggestions. Paola who was so patient with me when come down to inputing my contact and doing my exams before getting my contracts fitted..Shevonne Who also help me with my vision insurance who stay in contact with she made my billing process so easy and smooth. I HIGHLY RECOMMEND West Contact Lens Institute. Yes

I have been seeing Dr. Kramer for 9 years and every time I go I have the best experience. She is very attentive and listens to my concerns. I have keratoconus and she has helped me see crystal clear with scleral lenses. Her staff is also very professional and kind. They make you feel comfortable the moment you walk through the front door. I have recommended Weston Contact Lens Institute to friends and family and always will.

Dr Kramer was fantastic, very knowledgeable and made me feel comfortable. I wear gas permeable lens and have a hard time finding a doctor who is knowledgeable about my eye condition and lens. The staff was so friendly and the appointment was very thorough. She was able to identify some issues I’ve been having over the past few months and I feel confident her recommendations will rectify my issue.

Staff was very warm and welcoming as a first time patient. Everyone was very knowledgeable about the different technology and what to expect. My visit with Dr. Kramer was spot on and she was able to quickly come up with a plan to fine tune my scleral lens. Finally found someone who address not only the lens but also filling solution and dry eyes.

I googled my nearest optometrist and call them immediately because they already had good ratings. It was so easy to schedule an appointment even offered a same-day appointment. I couldn’t make it but accommodated me on a Saturday which I think is very beneficial for those who work I could tell the office staff is very pleasant and professional.

Dr. Kramer is a great doctor, and shes very attentive to her patients needs and good at communicating. The service such as the front desk is very efficient and they do a great job and helping out. I highly recommend this place!

I had an excellent appointment with Dr. Kramer and her staff. They were very informative about my condition. I especially appreciated the education that was provided about my condition to help me understand the process of sclera lens. I was very impressed and would highly recommend them.

Dr Kramer and her entire team were so helpful and amazing! It had been such a long time since I had been and they treated me like family. Would recommend to anyone who is looking for a great eye doctor. Also Shevonne at the front desk is incredible!!!

Dr. Elise Kramer and her outstanding team are the BEST when it comes to getting full and proper medical eye examinations and, of course, hard and soft lens prescriptions and fittings. They are professional, friendly, and offer the best advice. Thank you!

I had an excellent experience at this office with Dr. Kramer. I called requesting an emergency eye appointment and was able to be seen the same day, which I truly appreciated. The office is run very efficiently, and everything moved smoothly without long wait times. Dr. Kramer was kind, attentive, and very knowledgeable. She took the time to listen and clearly explain everything to me. I felt well cared for from start to finish and would absolutely recommend this practice to anyone seeking outstanding eye care. Thank you Dr Kramer and team! -SJS

I had such a great experience. Can’t say enough good things about the entire experience. They got me in literally immediately and had verified my insurance in minutes. Dr. Kramer had me at ease the whole time and was able to resolve my problem in no time. Thank you guys for being amazing and caring for your patients the way everyone should.